2021-2022 Front Office Coordinator...



Green Dot Public Schools, Southeast Texas

Apply online at https://careers.greendot.org/.

OPPORTUNITY
Under the direct supervision of the Director of School Operations, this position will provide operational support to the school’s front office.

ESSENTIAL RESPONSIBILITIES
Team Engagement:
>Attend and prepare for School Operations Team meetings 
>Attend and prepare for regular 1 on 1s with manager Director of School Operations (DSO)
>Participate in goal setting, mid-year review, and annual 360 performance evaluation process
>Fill in for critical office assistant (OA) duties when absent; provide coverage plan when work is missed
>Participate in Green Dot and individual professional development programs
>Participate in other events aimed at promoting or developing Green Dot and its schools

Student Information and Reporting:
>Manage Student Information System (SIS) and report daily attendance data and truancy information to school leadership team
>File and maintain student records in accordance with federal, state, and authorizer compliance regulations, as well as school-based policies to ensure confidentiality
>Ensure new students have submitted all required enrollment documentation; contacting parents for any missing documents
>Oversee process for records requests; send transcript requests to previous schools for student records and respond to incoming records requests
>Enter enrollment data, make updates to student contact information, and process student transfers/exits for withdrawals
>Follow compliance requirements around student exits and transfers and ensure documents are signed
>Coordinate with Special Populations Administrator when enrolling new students with IEPs, 504 Plans, or ELL students
>Provide information to Knowledge Management for data audits and state reporting
>Ensure confidentiality and security of files and all information pertaining to students, parents, and staff
>Produce ad-hoc student data reports at the request of DSO and school leaders
>Maintain accurate student data relevant to state reporting and grade storage
>Assist DSO with master scheduling and ensuring students’ schedules are accurately entered and maintained

Front Office Operations:
>Collaborate with OA and DSO on any suggestions to improve front office operations, efficiency, and service.
>Collaborate with OA and DSO to ensure the front office is fully stocked and ready on a weekly basis.

Finance and Purchasing:
>Assists OA as needed with financial and purchasing related functions
>Know and follow all financial policies in regards to cash collection and receipts (uniform sales, meal balance, field trips, etc)

School Nutrition Program:
>Assist Office Assistant with paperwork collection needed to identify student free and reduced lunch status and/or Direct Certification for federal funds
>Assist with the collection of lunch balance payments and provide receipts
>Assist with lunch, breakfast, and snack service as needed

Facilities:
>Assist in troubleshooting facility related issues (i.e., work orders, custodial, etc.)
>Manage facility vendor key check-out system to coordinate building access as needed
>Manage front office facilities and communicate needs to DSO
>Follow procedures for maintaining school assets (office supplies, uniforms, technology) and ensure books are properly stored and secured
>Manage well-organized shared spaces (i.e.: teacher lounge, printer, staff mailboxes) 
>Assist in ensuring copy machine operation maintained
>Contribute fire code compliance and avoid storing of items in exit pathways
>Participate in facility walk-throughs as requested by DSO

Student Enrollment:
>Enter enrollment data, update student info and process student data for exits
>Request information from previous schools for student records and transcript requests

Student Health and Safety:
>Assist in the collection of information such as emergency cards, immunization, etc.
>Participate in school-wide drills as a Safety Team member and understand school emergency procedures
>Enforce policies and procedures for visitors and collaborate with DSO to suggest any changes to optimize front office safety

Event Planning & Coordination:
>Contribute to DSO’s process of outlining all school events in school calendar 
>Assist with event logistics such as: preparing materials, room set-up, and/or  distributing and collecting field trip forms

State & Federal Compliance:
>Understand and follow all student records compliance requirements
>Follow FERPA laws and maintain secure student records
>Ensure compliance requirements are completed on time
>Provide data and participate in audits as needed

Additional duties as assigned:
>Consistently demonstrate leadership skills and best practice sharing within OC’s across Green Dot schools
>Develop long-term solutions to immediate problems and recurring tasks

QUALIFICATIONS
>A High School Diploma or equivalent
>You have a minimum of 2 years in an administrative support capacity in an office environment is preferred.  Prior experience within a school setting is desired
>You are bilingual in Spanish (preferred)
>You have excellent interpersonal and communication skills (written and oral)
>You are proficient in MS Word, PowerPoint and Outlook, comfortable learning new computer programs
>You are able to multi-task and perform well under pressure
>You are able to maintain a positive, “can-do” attitude at all times
>You have a high level of personal responsibility and drive toward ambitious goals
>You have a strong commitment to customer service
>You are able to complete tasks and projects effectively and on-time
>You able to exercise discretion in the dissemination of information
>You are dependable, humble, have a sense of humor and a rock-solid commitment to Green Dot’s mission and the communities we serve
>You will need to pass a background check at time of offer

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to perform the job.

COMPENSATION
The hourly rate for this position is $21.00 - $29.00/per hour, based on education and experience. We offer a comprehensive benefits plan including (but not limited to) medical, dental, vision, life insurance, retirement options and generous time off.




Requirements